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At Titan Risk, we understand that filing a claim can be a stressful experience. That's why we're committed to making the process as smooth and straightforward as possible. Whether you're dealing with property damage, liability issues, or any other covered event, our team is here to guide you every step of the way.We believe in fast, fair, and transparent claims handling. When you file a claim with Titan Risk, you can trust that your case will be handled with the urgency and care it deserves. Our goal is to get you back on track quickly, minimizing disruption to your business.Ready to start your claim? Fill out this form to get the process started
When filing a claim, there are a few key pieces of information that you’ll need. First, make sure you have your policy number on hand. This helps us quickly locate your account and confirm your coverage. You'll also need to know the exact date and time of the incident, as this is crucial for assessing your claim.Be prepared to provide a detailed description of what happened, including how the incident occurred and what was damaged or affected. If you have any photos or videos of the damage, gather those as well, as visual evidence can help speed up the claims process.If law enforcement or other authorities were involved, it's important to have a copy of the police or incident report available. This is often necessary for claims related to theft, vandalism, or accidents. Additionally, if other individuals or businesses were involved, have their contact information ready, including names, phone numbers, and addresses.For claims related to property or equipment, provide receipts, invoices, or valuations to substantiate the value of the damaged or lost items. Also, gather any correspondence related to the claim, such as communications with contractors or repair services.
After you submit your claim, a Titan Risk claims representative will reach out to confirm that we've received your information and to review the details you provided. From there, our claims team will begin investigating your claim. This may involve reviewing your policy, assessing the documentation and evidence you provided, and possibly requesting additional information.Depending on the complexity of your claim, an adjuster may be assigned to assess the damage or loss in person. They will work with you to evaluate the extent of the damage and determine the claim’s value. Throughout the process, we will keep you informed about the status of your claim, providing regular updates from your claims representative.Once the investigation and assessment are complete, we will provide you with a resolution, which may include a settlement offer or other actions to resolve your claim. If your claim is approved, payment will be processed promptly, and we’ll let you know the method and timing of the payment.Even after your claim is resolved, we're still here to help. If you have any questions or need further assistance, our team is always available to support you.
